Refund policy

We want you to feel confident in your purchase. Because jewelry is a personal and high-value item, please review our policy carefully before buying.

All Sales Are Final on Custom and Special Orders
Custom pieces, special orders, and resized items cannot be returned or refunded.

Returns for Ready-Made Items
Eligible ready-made jewelry may be returned within 3 days of purchase if:

• The item is unworn
• The item is in original condition
• No damage, scratches, or signs of use are present
• Original packaging is included

Returns that do not meet these conditions will not be accepted.

Non-Returnable Items

• Custom or made-to-order jewelry
• Items that have been resized or altered
• Earrings (for hygiene reasons)
• Items showing signs of wear or damage

Refund Process
Once a return is approved and the item is inspected, a refund will be issued to the original payment method. Please allow several business days for the refund to process depending on your bank or payment provider.

Exchanges
Exchanges may be offered at our discretion for sizing issues or product concerns, provided the item meets return eligibility requirements.

Local Pickup Orders
For local pickup purchases, any return request must be made within the same 7-day window and the item must be returned in person.

Shipping (If Arranged)
Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 48 hours of receiving it so we can resolve the issue promptly.

How to Start a Return
Contact us through our website or social media with your order details before sending any item back. Returns sent without approval may not be accepted.